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Business Operations · Flagship System

Multi-Agent Business Automation

Human-reviewed automation for sales, support, and reporting with approval gates and full auditability.

A full-stack workflow platform built around human approval gates, secure delivery tracking, AI operations observability, audit trails, role-based access, webhook security, and business communication channels.

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Problem Statement

Most automation demos skip the operational details teams actually need: permissions, retries, approvals, traceability, and safe handoffs.

System Solution

The platform models work as reviewable workflows with approval checkpoints, secure webhooks, structured execution logs, and screens for monitoring each step.


Architecture & Data Flow

01.

Next.js product console for workflows, approvals, timelines, and monitoring.

02.

FastAPI service layer for authentication, RBAC, webhook validation, and API contracts.

03.

LangGraph orchestration for agent planning, tool calls, state transitions, and recovery paths.

04.

PostgreSQL for durable workflow records, Redis for queues/cache, and audit logs for traceability.

05.

Email and WhatsApp integration points for day-to-day communication loops.


Key Technical Features

  • 01.Workflow builder with agent assignment and approval gates.
  • 02.Role-aware dashboards for operators, reviewers, and admins.
  • 03.Immutable audit timeline for prompts, outputs, approvals, and external events.
  • 04.Webhook security with signed events and replay protection.

Engineering Challenges

  • 01.Designing agent flows that can pause cleanly for human approval.
  • 02.Separating product-visible audit logs from low-level debug traces.
  • 03.Keeping webhook and communication events idempotent under retry conditions.

Complete Technology Stack

LangGraphFastAPIPostgreSQLRedisNext.jsTypeScriptOpenAIClaudeJWTDockerPlaywright

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Ubaith Sherif

AI Engineer · Full-Stack Developer

Building AI-native systems, retrieval pipelines, and production software.

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Coimbatore, India